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East and Southern Africa

Short Courses at RCQHC Boost Performance Improvement
Building the capacity of African organizations to improve primary-level health care using the Performance Improvement (PI) approach, PRIME assisted in educational programs and strategic planning at the Regional Center for Quality of Health Care (RCQHC) beginning in 1998. The center is part of the Institute of Public Health within the Faculty of Medicine at Makerere University in Kampala, Uganda.

During 2000-2001 RCQHC launched a PI short course in collaboration with PRIME II that oriented 27 senior managers from reproductive health institutions in six countries (Angola, Eritrea, Kenya, Tanzania, Uganda and Zambia). As a result, PI resource teams have been formed in Kenya, Tanzania and Uganda to lead PI applications within their respective health care service delivery systems. Developing this sort of sustainable interregional training and learning capacity will build a critical mass of health care professionals with the ability to routinely apply the PI approach to improve provider and administrative performance.