Performance Improvement Stages, Steps and Tools (2002)

PRIME II relied on the Performance Improvement (PI) approach to build the capacity of providers and organizations working in family planning and reproductive health care. Our interactive website Performance Improvement Stages, Steps and Tools presents an easy-to-use guide for finding the root causes of performance problems and then selecting and implementing interventions to fix those deficits. A set of tools, downloadable from the site, can be used independently or in conjunction with other interventions to improve the quality and accessibility of health care services.