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Collect all the preliminary information needed to facilitate in-depth data gathering |
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A completed Project Setup Document |
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Meet with the key decision-makers to gather the preliminary information you
need to get started. You may want to approach this meeting with the stated goal
of making sure we have all the elements we need to ensure that training
is successful. Find out about sources of valuable information, such as
existing research, trip reports or documentation of previous attempts to improve
performance, and be sure to review those materials before conducting interviews
(Step 3).
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