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To have indicators for measuring the aspect of performance in question |
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Completed Desired Performance section of the Performance
Improvement Specification document |
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For each statement of desired performance you should arrive at a performance
indicator that describes a quality, quantity, time or cost. This step will help
the group decide what really matters about the performance in question: Is it
how well it is done, how often it happens, on how timely a basis or all three?
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