Performance Improvement: Stages, Steps and Tools
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Credits

Interactive CD/Website Project Coordinator

Wallace Hannum, Associate Director for Performance Systems, Intrah/PRIME II


Authors

Marc Luoma, Performance Improvement Director, TRG/PRIME II
Lauren Voltero, Performance Improvement Specialist, Intrah/PRIME II


Editor

David Nelson, Senior Writer/Editor, Intrah/PRIME II


CD/Website Production

Dykki Settle, Director of Information Technology, Intrah/PRIME II
Eric Coker, Multimedia Designer, Retro Rocket Multimedia
Shannon R. Turlington, Content Editor, Intrah/PRIME II


The authors would like to acknowledge the contributions of Jim McCaffery, Constance Newman, Sharon Rudy, Alfredo Fort and Fred Rosensweig, co-authors, along with Marc Luoma, of the Performance Improvement Source Document, from which Stages, Steps and Tools evolved.

The PRIME II Project strives to build the capacity and improve the performance of primary providers and systems for better reproductive health care around the world. PRIME II is implemented by Intrah in collaboration with partners Abt Associates, EngenderHealth, Program for Appropriate Technology in Health and Training Resources Group, and supporting institutions, the American College of Nurse-Midwives and Save the Children.

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